About Us
Who we are
Bridging Gaps Pty Ltd
Bridging Gaps Pty Ltd is an organisation that aims to support and empower people with disability to achieve their individual goals, realise their full potential and improve their overall well-being and quality of living/life expectancy. We are committed to improving the well-being of people with disability and addressing their complex needs to allow them to live as autonomously as possible.
Vision Statement
Bridging Gaps Pty Ltd will be the preferred organisation, supporting people with disability to identify and achieve their goals, make choices and attain independence.
Mission Statement
Empowering people with disability by creating an inclusive and culturally sensitive environment to engender an improved quality of life, increased confidence and built resilience.
Our Story
Bridging Gaps Pty Ltd is a disability service organisation built on a strong foundation of empathy, respect, excellence, passion, integrity, and person-centred. Our journey began with a mission to create an inclusive and culturally sensitive environment where people with disability feel supported, valued, and empowered to make choices, and live as autonomously as possible.
Our experienced leadership team poses strong governance skills, knowledge of diverse clients, professionalism and lived experiences that are crucial in delivering quality care, in addition to a shared commitment to excellence, ethical and high-quality person-centred, service delivery aimed at empowering and improving the quality of lives of people with disability.
Bridging Gaps Pty Ltd was created to offer something different— individualised support that is personal, flexible, and shaped around each individual’s needs and goals. We understand that everyone’s story is unique, and we are committed to walking alongside our participants as they build skills, confidence, and independence in safe and inclusive environments.
As a growing organisation, we focus on working with our clients from holistic, family-centred, strengths-based and trauma-informed approaches and prioritise quality, safety, and meaningful connections. Our team is dedicated to providing supports that enhance daily living, strengthen community participation, and promote wellbeing. We look forward to writing many exciting stories through providing top notch services to our clients, their families and the community to ensure no one is left behind.
We offer a wide range of services across Melbourne’s south-eastern and Gippsland regions including day programs, social and community participation, assistance with personal care, household tasks & transport, support coordination.
Bridging Gaps’s aim is to build a high level of service that helps people with disability achieve their goals and realise their full potential. Our story is just beginning, and we look forward to supporting individuals, families, and communities as we grow together.
Our Goals & Objectives
Goal One
Our clients’ needs are met through the provision of high-quality, safe, reliable and individualised supports.
Goal Two
To maintain a financially viable and sustainable organisation through reach and standing in the community, effective risk management and planning processes.
Goal Three
To uphold exemplary governance and leadership; and maintain a skilled, effective workforce to implement appropriate accountability, control and risk management systems put in place.
Objectives
To provide our clients (people with disability) with a high level of service that meets their needs through developing quality service standards, positive client relationships, enhanced communication and service delivery plans for all service users.
Our Values
Empathy
We show understanding for others through our decisions, actions, words and commitment to what we do.
Respect
We treat our clients and each other with the highest degree of dignity, equality and respect, promote open communication, value individual choice and embrace diversity.
Excellence
We strive to exceed expectations, take pride in everything we do and take personal responsibility for quality, innovation and excellence.
Passion
We are inspired, passionate and driven by challenges.
Integrity
Our principles reflect the highest standards of ethics, honesty and accountability, which helps us deliver on our promise to service users.
Person Centred
We value abilities, believe that people have the right to choose their own support and provide flexible, tailored services to assist people in achieving their personal goals.